How we collect, process, and protect your personal information in compliance with Canadian physical security standards and privacy regulations.
We collect personal data you provide through our contact forms, including your name, email address, phone number, and message content. We also automatically collect technical data such as your IP address, browser type, device identifiers, and usage analytics via cookies and similar tracking technologies. For facility security assessments, we may process facility layout details and access control configurations you submit voluntarily.
Your data is used to respond to inquiries, provide quotes for security system design and installation, deliver technical documentation, and improve our services. We analyze aggregated usage data to optimize website performance and content relevance. Personal information is never sold or shared for third-party marketing purposes. Processing is based on your consent, contractual necessity, or legitimate business interests as defined under applicable privacy laws.
Personal data is stored on secure servers located in Canada. We retain contact form submissions for 24 months after the last correspondence, after which they are permanently deleted. Technical logs are kept for 12 months. Access control system blueprints and facility assessment documents are retained for the duration of the project engagement plus three years for compliance auditing. All data is encrypted at rest using AES-256 and in transit via TLS 1.3.
Our website uses essential cookies for session management and security functionality. We also use analytics cookies from a third-party service to understand page interactions and navigation patterns. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect site functionality. We do not use advertising cookies or cross-site tracking. A detailed cookie list is available upon request.
We engage trusted third-party service providers for website hosting, email delivery, analytics, and form processing. These processors are contractually bound to handle your data only for the purposes we specify and in compliance with Canadian privacy legislation. We do not authorize any processor to use your data for their own purposes. Current processors include our hosting provider and analytics platform, both with data centers in Canada.
You have the right to access, correct, delete, or port your personal data held by us. You may withdraw consent for data processing at any time by contacting us. Under applicable privacy laws, you can request a copy of your data in a structured format and object to certain processing activities. We respond to all verified requests within 30 days. For unresolved concerns, you may file a complaint with the Office of the Privacy Commissioner of Canada.
For questions about this policy, to exercise your data rights, or to report a privacy concern, contact our privacy officer at info@interludepentridge.com or by mail at 520 Angelica Junctions Apt. 963. We will acknowledge your request within five business days and work to resolve it promptly. This policy was last updated on January 15, 2025. We reserve the right to modify this policy; material changes will be communicated via a notice on this website.